Description: Delivering feedback is an important yet challenging part of being a leader. In this course, gain insight into how to deliver and receive feedback effectively, and explore its impact on patient care, relationship building, and the work environment. Learning objectives: - Understand the importance of delivering and receiving feedback. - Understand the impact of feedback on patient care, relationship building, and work environment. - Learn how to provide clear and actionable feedback to both your colleagues and pet owners. - Learn how to constructively receive feedback and incorporate feedback into future practice. - Use feedback for continued development and improvement. - Use feedback to set SMART goals. Topics covered: - Delivering feedback - Effective delivery methods are founded on respect, empathy, trust and growth - Use feedback as a coaching tool - Structuring feedback - Receiving feedback - Responding to feedback - Understanding the value of receiving feedback for professional and personal development
*This full-day session will offer a comprehensive program providing a solid framework for mastering essential team leadership skills. This course is divided into seven sections designed for emerging leaders and seasoned professionals alike. Participants can register for any number of the courses; however, individuals who complete all seven sessions will receive the IndeVets Leadership Certification. Participants will gain invaluable insights and practical tools to thrive in leadership positions. Covering topics like problem-solving, delivering feedback, and delegation, this course will equip individuals with the confidence and capabilities to lead with authenticity, empathy, and impact. By the end of the session, participants will discover how to empower themselves and others and reach their full leadership potential.
Learning Objectives: 1. Learn essential techniques and strategies to enhance communication skills and cultivate meaningful relationships. 2. Learn common concepts for fostering integrity and trust in your personal and professional lives, leading to more effective interactions and better outcomes. 3. Develop critical thinking and problem-solving skills and adopt strategies to become a great decision-maker. 4. Understand how to lead and inspire effective teams, enhance collaboration among team members, and improve overall team performance. 5. Discover ways to empower, influence, and motivate others. 6. Gain insight into how to deliver and receive feedback effectively, and explore its impact on patient care, relationship building, and the work environment. 7. Master the art of delegating tasks effectively to prevent burnout and maintain productivity.
