Effective communication and strong relationship building are fundamental skills in both personal and professional contexts. This course aims to equip participants with the essential techniques and strategies to enhance their communication skills and cultivate meaningful relationships.
Learning objectives: - Review eight communication skills for effective communication and understand how those skills can be helpful in conversations with clients and co-workers. - Understand how to make meaningful introductions and build lasting relationships. - Learn active listening skills that will impact the relationships you build with others.
Topics covered: - Foundational steps for great communication - Initiating conversations and making meaningful introductions - Listening actively - Empathy - Building and enhancing relationships
*This full-day session will offer a comprehensive program providing a solid framework for mastering essential team leadership skills. This course is divided into seven sections designed for emerging leaders and seasoned professionals alike. Participants can register for any number of the courses; however, individuals who complete all seven sessions will receive the IndeVets Leadership Certification. Participants will gain invaluable insights and practical tools to thrive in leadership positions. Covering topics like problem-solving, delivering feedback, and delegation, this course will equip individuals with the confidence and capabilities to lead with authenticity, empathy, and impact. By the end of the session, participants will discover how to empower themselves and others and reach their full leadership potential.
Learning Objectives: 1. Learn essential techniques and strategies to enhance communication skills and cultivate meaningful relationships. 2. Learn common concepts for fostering integrity and trust in your personal and professional lives, leading to more effective interactions and better outcomes. 3. Develop critical thinking and problem-solving skills and adopt strategies to become a great decision-maker. 4. Understand how to lead and inspire effective teams, enhance collaboration among team members, and improve overall team performance. 5. Discover ways to empower, influence, and motivate others. 6. Gain insight into how to deliver and receive feedback effectively, and explore its impact on patient care, relationship building, and the work environment. 7. Master the art of delegating tasks effectively to prevent burnout and maintain productivity.