Digital Habits Educator & Keynote Speaker The Redhead Method
We live in a world where reviews, comments, and feedback are just a click away; and veterinary professionals are increasingly facing online negativity—from dissatisfied clients to the occasional public complaint. This session is a must-attend presentation for professionals looking to effectively manage online criticism and protect their reputation in a fast-paced, connected world.
This session will provide practical strategies and communication techniques specifically tailored to the unique challenges of the veterinary profession, including: understanding the impact of online negativity, responding to negative reviews with professionalism, managing online complaints in real-time, training your team to handle online interactions, and crafting your clinic's own social media agreement for employees.
You'll love Kati's comedic and authentic approach to the digital world. Hope to see you there!
