Concluding a long day of clinical talks, this session shifts the focus from medical details to the equally crucial aspect of communication. Scheduled as the sixth talk in our series at 8 PM, it highlights the significance of how we deliver news about cancer or other serious diagnoses to pet owners. While less clinical, this talk is vital in fostering a compassionate dialogue. We will explore the SPIKES method, a structured approach to delivering sensitive information with empathy and care. This session offers practical strategies for veterinary professionals to enhance their ability to support pet owners effectively during emotionally challenging times.