Speaker / Trainer / Consultant Barbara Khozam, Inc.
In an era of high turnover, low staffing, and wavering morale, healthcare leaders are tasked with more than just maintaining operations—they must inspire, engage, and lead with resilience. This session offers practical leadership tools designed to enhance employee engagement and foster a culture of excellence, ultimately leading to improved customer satisfaction and organizational success. Participants will gain insights into their own leadership styles, learn to motivate and communicate effectively across all levels of their team, and develop strategies to overcome common leadership challenges in healthcare.
Session
Objectives: After attending this session, attendees will be able to: • Implement strategies to boost employee engagement and morale, leading to improved retention. • Foster a culture of accountability and effective communication across all team levels. • Confidently address underperformance and develop a sustainable action plan for leadership success.
