Speaker / Trainer / Consultant Barbara Khozam, Inc.
In this session, industry expert, Barbara Khozam, will help you understand and learn the interpersonal and communication skills you need to ensure mutual understanding when dealing with others. As a result you will maximize all your business interactions and achieve maximum results. This is a straight-forward communication class to help you become more successful. Studies have shown that people with good communication skills are more successful – in all areas of their life! Effective communication skills impact our professionalism and our chances for career advancement. For most people, however, tact and diplomacy don’t come naturally. It takes unique set of skills to truly hear what people are saying and to respond effectively – especially when you’re feeling challenged. Areas covered • Understand how perception and image can impact others’ perception of you and your performance • Identify and remove the roadblocks to effective communication • Apply verbal and nonverbal techniques to build understanding • Get you point across with different personalities and situations
